Your Application was Approved
WHEN YOUR APPLICATION IS APPROVED
PAYMENT OF RESERVATION FEE:
Once your application is approved, you will be notified by our staff and will be required to pay your reservation fee within 24 hours. A reservation fee equal to 25% of one month's rent is required to take the property off the market. This will be applied to your security deposit or first month's rent at lease signing. This fee is used to hold the property for you until you move in. Once your reservation fee and signed reservation fee form are received at our office, the property will be removed from the rental market. In the event you decide to not move into the property, for any reason, this fee is non-refundable.
TENANT IS RESPONSIBLE FOR SETTING UP UTILITY SERVICES:
Once your application has been approved and your possession date is scheduled, you are responsible for contacting the utility companies to start service in your name on the date your tenancy begins. We offer a FREE Concierge service to our residents.
Renters Insurance Required with your Lease
At All Pro we require our tenants to hold Renters Insurance.
In the case of damage to the unit, the owner has insurance to cover the structure. However, we require you to cover your belongings and guests for injuries.
MOVE IN PROCEDURES:
Once you have paid your reservation fee and signed the reservation fee form, our team will email you details on when to expect your Lease Package from Docusign. We sign our rental agreements through an E-Signature process. We will need email addresses for each new tenant, and all documents will be signed via E-Signature. We sign all documents using Docusign and once all funds have been received at our office, we will email you the lockbox code on your date of possession. We will keep the lockbox on the house and at move out, you will place a house key in the same box. Our residents find this to be less stressful than meeting up to exchange money and keys. Move-in on your time with All Pro! Please note personal checks will NOT be accepted as move-in funds. Move-in funds must be paid in either Cashier’s Check or Money Order only payable to All Pro Property Management and Real Estate. All rent funds must be paid separately from deposits.
At All Pro, we go above and beyond what is required by the NC State RLTA to memorialize the condition of the property at the time of move-in. Not only do we provide a statement of condition and a move-in condition checklist, as required by NC State, we also take the time to fully document the condition of the property with color photos labeled by room and fixture.
We find the move out process to be perhaps the most stressful part of a move for the tenants, and the opportunity for disputing damages and cleaning at the time of move out is high when you depend on just a move-in checklist. The importance of the photos protects your security deposit deductions from pre-existing condition charges, it protects the owner's property so there is clear and convincing evidence of its original condition and it protects our reputation. It is a win-win for all involved. However, it is time-consuming.
It is our goal to give all of our tenants every opportunity to maximize their security deposit refund and we believe the move-in process plays a crucial role.