Get Immediate Answers to Frequently Asked Tenant Questions
Q. When is my rent due?
A. Rent is due on the 1st of the month and late by the 5th of the month.
Q. How do I request maintenance?
A. All request must be submitted, in writing, through the maintenance portal or by email.
Q. What if I have an emergency maintenance request?
A. Emergencies are sent via text to 828-507-5055
Q. How long will it take for a repair to be made?
A. Maintenance schedules appointments within 48 hours of your maintenance request, for non-emergency repairs.
Q. What happens when my lease is up?
A. Our office contacts you to execute a lease renewal.